halfup.app/support
Support
Write to us and a person will read it. We reply within 2 business days. In the app you can also use Account → Help and feedback, which attaches your app version and device model (never financial data).
Common questions
How do I settle one bill?
Open the expense and tap Settle my share, or record a payment of any amount from the Add button.
How do I delete my data?
In the app: Account → Delete account. On the web: use the form below, or the delete account page.
Does Halfup move money?
No. You pay each other the way you normally do, then record it in Halfup.
Delete your account
You can delete your account yourself in the app, or ask us from here if you cannot open it.
1
In the app
Account, then Delete account. Your data is removed after a short grace period.
2
Without the app
Send the request below from the email address you signed up with. We confirm by email before anything is deleted.
What happens
- Your name becomes “Former member” in shared households so everyone's balances stay correct.
- Your personal data is erased within 30 days; encrypted backups roll off within 30 days after that.
- If you own a household with other people, transfer ownership or delete it first.